LUMENOR CREDIT & COLLECTION
Global Asset Location and Recovery Services
CALL TOLL FREE 1-(855)-LUMENOR
We incorporate weekly training for both new and seasoned collectors. Our training consists of best-in-class techniques that are successful across all platforms, and our internal policies provide for incentives and bonuses helping foster a competitive recovery environment where efforts are rewarded.
GREAT TRAINING FUELS SUCCESS
OUR COLLECTORS ARE OUR MOST VALUABLE ASSET. GIVING THEM THE PROPER TOOLS TO SUCCEED ARE WHAT SETS US APART IN THE INDUSTRY.
Each of our agents undergoes a rigorous training program which includes proper phone techniques, adherence to FDCPA and FCRA guidelines, and an understanding of negotiation. When your clients fall on hard times they need someone with the proper skill set to place them in a re-payment plan they will adhere to. Our collection agency prides itself on making sure you get paid, while ensuring your clients are treated fairly throughout the process.